Tag: business

  • When One Post Costs More Than You Think

    When One Post Costs More Than You Think

    In today’s digital landscape, one impulsive post or comment can undo years of hard-earned credibility, and it can happen faster than ever. With employer information, professional affiliations, past posts, and public profiles only a few clicks away, online missteps now travel quickly from personal feeds to workplaces, boardrooms, and inboxes. Whether it’s a tone-deaf meme,…

  • Pull up a Chair and have a Seat, Communications

    Pull up a Chair and have a Seat, Communications

    Here’s the truth most small and medium-sized organizations and nonprofits don’t want to admit: You probably don’t need a full-time communications department, but you absolutely need communications leadership. Too many businesses run without anyone truly owning the story, the message, or the strategy internally and externally. And it shows: missed opportunities, preventable misunderstandings, reactive decisions,…

  • Lessons from Cellcom’s Prolonged Leadership Silence

    When a business faces a public relations crisis, the way it communicates—or fails to—can determine long-term customer trust and loyalty. Right now, Cellcom is experiencing day six of a widespread outage, with little to no direct communication from leadership.  I’ve seen firsthand that silence is never a winning strategy in crisis management. In this situation,…