Tag: Process Improvement

  • If a Process Improves and Nobody Hears about it, did it Really Happen?

    Somewhere in a health system right now, a team is doing something remarkable. They spent a week last month rethinking how patients move through pre-op. They ran experiments, hit some dead ends, and landed on something that cut prep time by 20 minutes. The department knows. The staff who work directly with that unit know.…